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Return & Refund Policy

Last Updated: 10/01/2024

Thank you for shopping at Greenview Sheds & Fences.

If you are not entirely satisfied with your purchase, we’re here to help.

Refund Eligibility: To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging. Please ensure that any seals or protective coverings are intact.

Return Period: You have [X] calendar days from the date you received your item to request a return.

Refund Process:

  1. Please contact our customer service team at info@greenviewshedsandfences.co.uk to initiate the return process and receive further instructions.
  2. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  3. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.

Return Shipping: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact us immediately for assistance. We will work to resolve the issue promptly.

Exchanges: We do not offer exchanges at this time. If you need a different item, size, or color, please follow the return process and place a new order.

Contact Us: If you have any questions about our refund policy, please contact us at info@greenviewshedsandfences.co.uk or 01254 823656.

Thank you for shopping with Greenview Sheds & Fences. Your satisfaction is our priority.

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